Get help with your Vue.
Frames & Lenses
Setting up your glasses
- Pairing Tutorial Video
- Where are the apps?
- Charging your glasses
- Navigating the iOS app
- App Setup (iOS)
- Double-tap practice
- Glasses have stopped/are not responding
- Can't get past the profile setup screen
- The audio doesn't sound right
- Glasses are stuck/frozen/not responding
- Bluetooth disconnecting
FramesSee All Articles
- Swapping Lenses/Optician's Guide
- Can I order multiple or spare lenses?
- Can I get lenses fitted elsewhere?
- Can you make my prescription?
- I need to change my prescription
- Lenses we currently offer